Your Privacy is important to us

Privacy Policy - CEDA Tech

Last updated: 29 November 2025

CEDA Tech ("we", "us", "our") is committed to protecting the privacy of personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Privacy Policy outlines how we collect, use, disclose, store and protect personal information obtained through our website and in the course of our business operations.

1. What Personal Information We Collect

We may collect the following types of personal information:

• Contact details (name, email address, phone number, business details)
  
• Enquiry information (messages submitted through our website or contact forms)
  
• Business information provided by clients or prospective clients
  
• Website usage data (IP address, browser type, pages viewed, session duration)
  
• Technical, project or service-related information provided as part of a quote or service request

We do not knowingly collect sensitive information unless necessary and with your explicit consent.

2. How We Collect Personal Information

We collect personal information in several ways, including:

• When you submit a contact form or request a quote
  
• When you communicate with us by email, phone or in person
  
• Through website analytics tools (such as Google Analytics)
  
• When you engage us to provide products or services
  
• When information is provided to us from third-party suppliers or partners (with your consent or where permitted by law)

3. Why We Collect Personal Information (Purpose of Use)

We collect and use personal information for purposes including:

• Responding to enquiries and providing quotes
  
• Supplying products, components and cable assembly services
  
• Managing customer accounts and business relationships
  
• Improving the functionality and performance of our website
  
• Sending updates, service information or communications (where consent is provided)
  
• Meeting legal and regulatory obligations

We will not use your information for any purpose other than the purpose for which it was collected unless permitted or required by law.

4. Disclosure of Personal Information

We may disclose your personal information to:

• Internal staff involved in delivering products or services
  
• Third-party suppliers, manufacturers or logistics providers
  
• IT service providers and website hosting partners
  
• Professional advisers (accountants, insurers, legal advisers)
  
• Government authorities or regulators where legally required
  
• We do not sell or trade personal information to third parties.

Where personal information is disclosed to overseas partners for manufacturing or logistics, we take reasonable steps to ensure it is handled in accordance with the Australian Privacy Principles.

5. How We Store and Protect Personal Information

We take reasonable steps to protect personal information from:

• Misuse
  
• Loss
  
• Unauthorised access
  
• Modification
  
• Disclosure

Security measures include secure servers, restricted access, password protection, and regular system monitoring.

6. Website Cookies and Analytics

Our website may use cookies and similar technologies to:

• Improve user experience
  
• Monitor site performance
  
• Analyse traffic and usage patterns
  
• You may disable cookies in your browser settings; however, some website functionality may be affected.
  
• Analytics data does not personally identify users.

7. Access and Correction

You have the right to:

• Access the personal information we hold about you
  
• Request corrections to ensure accuracy and completeness

Requests can be made by contacting us using the details below. We may require verification of your identity before releasing or amending information.

8. How to Make a Privacy Complaint

If you have concerns about how we handle your personal information, please contact us first so we can resolve the issue.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.

9. Contact Us

For questions about this Privacy Policy or our handling of personal information, please contact:

CEDA Tech

Email: sales@cedatech.com.au

Phone: 9077 8080

Address: 54/ 167 Fitzroy Street, St Kilda 3182

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on our website with an updated "Last updated" date.